Privacy Policy - Giftsmila Dubai

1. Introduction

Welcome to Giftsmila. Your privacy is important to us. This Privacy Policy explains how ShreeshTech Digital Solution, the registered company operating Giftsmila, collects, uses, discloses, and protects your information when you use our website and online gifting services in Dubai and other service locations.

By accessing or using www.giftsmila.com/uae/dubai

, you agree to the practices described in this Privacy Policy.

2. About Giftsmila

Giftsmila is an online gifting platform offering delivery services for:

• Flowers & Plants
• Chocolates & Sweets
• Books
• Fashion & Lifestyle Gifts
• Organic Products
• Health & Fitness Products
• Electronics & Gadgets

We work with trusted local vendors to ensure quality and timely delivery.

3. Information We Collect

We collect information to provide better services and improve your experience.

3.1 Personal Information

When you place an order or create an account, we may collect:

• Full name
• Email address
• Phone number
• Billing and delivery address
• Recipient details
• Payment information (processed securely via payment gateways)

3.2 Non-Personal Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Cookies and usage data

4. How We Use Your Information

We use your information to:

• Process and deliver orders
• Communicate order confirmations and updates
• Provide customer support
• Improve website functionality
• Send promotional offers (only with your consent)
• Prevent fraud and ensure secure transactions

5. Payment Security

All payments are processed through secure third-party payment gateways. Giftsmila does not store your full credit/debit card details on our servers.

We implement industry-standard security measures to protect your personal information.

6. Sharing of Information

We do not sell, rent, or trade your personal information.

However, we may share necessary information with:

• Local vendors and delivery partners (for order fulfillment)
• Payment gateway providers
• Legal authorities when required by law

All partners are required to maintain confidentiality and data security.

7. Cookies Policy

Our website uses cookies to:

• Improve user experience
• Analyze website traffic
• Remember your preferences

You can choose to disable cookies through your browser settings, but this may affect website functionality.

8. Data Retention

We retain your personal information only as long as necessary to:

• Complete transactions
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

9. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications

To exercise these rights, please contact us through our website.

10. Third-Party Links

Our website may contain links to third-party websites. Giftsmila is not responsible for the privacy practices of external sites. We encourage users to review their privacy policies separately.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

12. Data Protection & Security

We implement appropriate technical and organizational measures to protect your data from:

• Unauthorized access
• Loss or misuse
• Alteration or disclosure

However, no online transmission is 100% secure, and we cannot guarantee absolute security.

13. Changes to This Privacy Policy

Giftsmila reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised "Last Updated" date.

14. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact:

Registered Company Name: ShreeshTech Digital Solution

Brand: Giftsmila

Website: www.giftsmila.com/uae/dubai

By using our website and services, you consent to this Privacy Policy and agree to its terms.